First Media
For now, these are the Set-Top Box that supports CATCHPLAY+ APP: SH940C-LN (Jellybean) DMT-1605LN (Zapper) SH960C-LN (Lollipop) DCN88_72604_LN (X1 Pri...
Please do the following steps to bind your phone number: 1. Open your CATCHPLAY+ app from your mobile device / go to our website 2. On the login menu, clic...
Yes, you can. You can add a mobile number to your account so you can access CATCHPLAY+ from other devices. Please do the following steps to bind your phone...
MOVIE LOVERS BASIC 1ST MONTH FOR Rp 10.000 is a one-time-only offer for First Media users that bought our MOVIE LOVERS BASIC plan for the first time.
For now, we are having a promo for the MOVIE LOVERS BASIC plan. Only by paying Rp 10.000 (for the first month only before tax), you can enjoy watching all m...
Yes, there is! You can purchase it from our SINGLE RENTAL section. For more information regarding this, please refer to this article: What is SINGLE RENTAL?
Regarding the issue you are experiencing, please try to follow the troubleshooting steps below: Make sure your CATCHPLAY+ app has been upgraded to the late...
You may refer to this FAQ: What should I do when an error code is showing during watching? If you cannot find the error code that shows on your screen o...
To subscribe to CATCHPLAY+ via First Media, you can purchase our plan directly from our APP on your Set-Top Box or reach out to First Media customer service...
If you purchased your plan through First Media and you would like to unsubscribe, you can contact First Media customer service at 1500 595 (PSTN).