Plan Related

What type of plans do you have?
We currently offer two different subscription plans for our members: Personal Plan and  Group Plan. You can choose the plan that suits your needs.  Pleas...
Can I Share My Subscription With Friends And Family? What Is The Group Plan?
Absolutely!  By subscribing to the "Group Plan", you can invite two more friends or family to share the plan and join the subscription group with...
Rights description for PRIMARY PAID ACCOUNTs (GROUP ADMINISTRATORs) and SUBSIDIARY ACCOUNTs (GROUP MEMBERs)
If you are a Group Administrator Unlimited access to all "subscription" type videos, including the vast majority of content on the platform. Simp...
How to cancel my current auto-renewal plan?
We'd really hate to see you go. But if you insist, you can cancel your plan's auto-renewal anytime up to 72 hours before your plan expires. Cance...
Why has my plan changed? What is my new plan?
HBO GO Unlimited Plan Subscribers Due to changes in HBO GO's content distribution strategy, we have had to adjust our offerings. If you were originally s...
Can I still watch HBO GO content if my subscription hasn't expired? how long can I watch?
In response to the change in HBO GO's content rights policy, if you were previously a subscriber of "HBO GO Unlimited" or "Combo Unlimite...
What is SINGLE RENTAL? What is Early Access?
SINGLE RENTAL section films are not included in the subscription content due to the Licensor’s policy. To watch these films, you will need to rent them indi...
Can I upgrade my existing subscription?
Yes, you can! As long as there are less than 30 days remaining in your current plan, you can directly upgrade to the "Group Plan" through the off...
I already subscribed why I still need to pay to watch a movie?
SINGLE RENTAL section films are not included in the subscription content due to the Licensor’s policy. To watch these films, you will need to rent them indi...
How can I watch movies provided for Chunghwa Telecom Hami Pass members in CATCHPLAY+?
First, you must be using Chunghwa Telecom's 4G/5G mobile network, please switch off Wi-Fi functions. You may then enjoy all movies in the Subscription c...

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