To comply with copyright protection regulations set by our content providers, our service is currently available in Taiwan, Indonesia, and Singapore, and does not support the use of VPN connections in other regions. In addition, devices that have been rooted or jailbroken will have their digital rights protection mechanisms removed and will not be able to use the service.


An  account can be logged in on up to five devices (including web browsers) and allows streaming on up to two devices simultaneously.


Computer

  • Supports Windows 10 and macOS 11 or above

Mobile App

  • iOS: Supports iOS 15 or later operating systems

  • Android: Supports Android 6 or later operating systems

Browser

  • Supports playback on Chrome and Safari browsers

  • Due to considerations for content copyright protection, we do not support the use of the service in incognito mode

  • It is recommended to regularly update and use the latest version of the browser for the optimal viewing experience


Note: While some unsupported or older versions of browsers may still function, we cannot guarantee a satisfactory CATCHPLAY viewing experience on these browsers


Smart TV

  • Apple TV: Supports tvOS 16 or above

  • Android TV: Supports Android 6.0 or above

  • LG TV: Supports webOS 22 or above

  • Samsung TV: Supports 2022 or above standard/premium TV models with Tizen OS

For more details, you can check this article: Which smart TV or Set-Top-Box supports direct download of CATCHPLAY+ App?


NOTE: Please also ensure that the App or browser which you are using is updated to the newest version